Best Free CRM’s for small Businesses

By March 9, 2020 Blog, CRM

Every business needs and effective way to manage relationships with their customers no matter how small or how big. If you are just testing out a new CRM or just launching a new startup that needs an absolutely free CRM until you are stable enough to purchase one, here are the best free CRM’s for small businesses

1) Hubspot

Hubspot is one of the largest CRM’s in the world. They are listed on the NYSE currently trading at $165. The company has an expensive suit with other software for marketing and sales, marketing and customer support ranging from $50 to $4200 per month paid annually.

However, their CRM is free. If you intend to use the CRM exclusively, this would be a great service for your business. It is ideal for businesses in the US


2) Bitrix24

Built-in Russia, the Business provides a free CRM. It integrates on cloud or On-premise services. In terms of technology, Bitrix24 is a very powerful tool however based on Trustpilot, the software review website, their customer support isnt good.


  • Unlimited leads
  • Unlimited deals
  • Unlimited contacts
  • Unlimited companies
  • Quotes
  • Invoices
  • Product catalog
  • Kanban view
  • Simple and classic CRM mode (leads/no leads)
  • Custom stages/statuses
  • Timeline
  • Convert lead to contact, company, deal
  • Convert deal to quote and invoice
  • Client profile
  • Recycle bin
  • Observers inside deals
  • Chat inside CRM

3) Engagebay

It is an all in one CRM for businesses. Built in India, the company is rapidly expanding all over the world.



4) Capsule CRM

Capsule is priced $18 to $36. It has a free CRM module that facilitates 2 users, 250 contacts and 10 Mbs worth of storage. For a business that is just getting started, this is one of the options you can use.

  • 100,000 Contacts
  • 20GB Storage per User
  • Advanced Sales Reporting
  • User Roles and Restrictions
  • Custom Activity Types
  • 50,000 Contacts
  • 10GB Storage per User
  • Premium Integrations including G Suite, Xero, QuickBooks, MailChimp, Wufoo & many more!
  • Activity Reporting

5) MonkeyPesa CRM

MonkeyPesa is launching a free CRM available in Beta from April and the full version available in October.


  • Calendar
  • 100 MB worth of storage
  • Activity Log
  • Unlimited contacts
  • Unlimited companies

6) Flowlu CRM

Flowlu is a great CRM tool. They have a free version that comes with quite a number of features. The other packages range from $29 to $239. These are the features available on the free package


  • 2 Users included
  • Tasks & Projects
  • Agile Projects (Scrum)
  • Project Expense & Revenue
  • Cloud CRM
  • Lead & Contact Management
  • Quotation (Estimates)
  • Invoicing & Payment Processing
  • Knowledge bases
  • Finance Management
  • Records Management
  • Online Messenger


The above are the best Free CRM’s on the market as of 2020